BLTV - Frequently Asked Questions (FAQs)

Does TIVO work with BLTV?

Yes. The BLTV channel lineup is already listed in the TIVO service. You must select the BLTV channel lineup as well as what kind of set-top-box you are using (Motorola/Next Level). When these options are configured in TIVO, you will have all the functionality of the service. If using the TIVO service, you will need to use the provided remote to change the channels instead of the remote that came with you BLTV service.

Does BLTV offer High Definition?

Yes, in select areas. We are currently working to expand HD coverage into all areas. Please check with your local office to see if HD is available at your location.

Is the service interrupted by the weather as much as Charter, DirectTV, Dish, etc?

No. BLTV signal is not affected by weather conditions that dish customers are accustom to. Because this service uses your existing phone lines, it isn’t susceptible to atmospheric conditions such as rain and snow that affect normally affect dish customers. The only affect a storm may play in service interruptions is if the power goes off at a customer’s location, so will their video services. Unlike phone service which will not be affected by a power outage, the Set-Top-Box does needs AC power in order to deliver video services. But if the power is off at your location, you won’t be able to use your TV anyway. But if an alternative power source is used (ex. generator) your video services will be up while that alternative source is available.

Are parental controls available with BLTV?

Yes, parental passwords can be set up using the remote control. Under the Parental Control Menu, users have the following options: Unlock all Locks, Lock set top box Now, Lock by Channel, Lock by Movie Ratings, Lock by TV Ratings & Lock by Time.